> For the complete documentation index, see [llms.txt](https://rez-notify-me.gitbook.io/rez-bundles-and-upsells/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rez-notify-me.gitbook.io/rez-bundles-and-upsells/reference/privacy-policy.md).

# Privacy Policy

At REZ Commerce, we prioritize your privacy and the security of your personal data. This Privacy Policy outlines the types of information we collect, how we handle it, and the measures we take to safeguard it as part of the services we provide.

#### **What Personal Information Do We Gather?** <a href="#what-personal-information-do-we-gather" id="what-personal-information-do-we-gather"></a>

"Personal Information" refers to details that can directly or indirectly identify you, such as your name, email address, phone number, and account information. This data is collected during the onboarding process or when you voluntarily share it with us while using our platform.

#### **How Is This Data Processed?** <a href="#how-is-this-data-processed" id="how-is-this-data-processed"></a>

We use your personal data to deliver our services effectively. This data also helps us communicate with you, enhance the app’s functionality, and provide relevant information or promotional content about our products and services.

If we process your personal data based on your consent, we will clearly request it for specific purposes. Additionally, if we need to use your data for reasons not covered by this policy, we will seek your permission again.

We do not share your personal data with third parties, except as explicitly stated or when required by law.

#### **What Shop Data Do We Collect?** <a href="#what-shop-data-do-we-collect" id="what-shop-data-do-we-collect"></a>

The app collects information related to your shop, including product details, customer information, and order history. This data is essential for the app to function properly. We fully comply with GDPR regulations to protect your user data.

#### **How Is Shop Data Processed?** <a href="#how-is-shop-data-processed" id="how-is-shop-data-processed"></a>

The app processes and stores product, order, and customer-related data to support its features and functionality.

We do not store your customers' Shopify login credentials. Once you uninstall the app, all shop-related data (products, orders, and customer details) is permanently deleted from our servers.

We do not share this data with any third party unless explicitly mentioned or required by law.

#### **Use of Cookies** <a href="#use-of-cookies" id="use-of-cookies"></a>

Certain pages of our website utilize cookies and tracking technologies. Cookies are small files stored on your device that help us understand how visitors interact with our website, allowing us to improve services and customize the user experience. These cookies may track preferences, browsing history, and visited pages.

#### **Children's Privacy Protection** <a href="#childrens-privacy-protection" id="childrens-privacy-protection"></a>

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. By submitting information to REZ Commerce, you confirm that you are 13 years of age or older. If you believe that your child has provided us with such information, please contact us immediately so that we can remove it from our records.

#### **Data Retention Period** <a href="#data-retention-period" id="data-retention-period"></a>

We will retain your personal information as long as your account remains active or for as long as necessary to provide the services you requested.

#### **Your Consent** <a href="#your-consent" id="your-consent"></a>

By accessing and using our website, you consent to the terms of this Privacy Policy and agree to abide by its terms and conditions.

#### **Policy Updates** <a href="#policy-updates" id="policy-updates"></a>

We may update this Privacy Policy from time to time to reflect feedback from our users or changes in our practices. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.


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