> For the complete documentation index, see [llms.txt](https://rez-notify-me.gitbook.io/rez-notify-me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rez-notify-me.gitbook.io/rez-notify-me/faqs/rez-pricing-guideline.md).

# REZ Pricing Guideline

### Overview

REZ offers two pricing models depending on the features a merchant uses:

1. **Preorder + Back in Stock Plans** (combined plans)
2. **Back in Stock Only Plans**

***

## 1. Preorder + Back in Stock Plans

These plans include both **Preorder** and **Back in Stock** functionality.

| Plan      | Monthly Price        | Regular Price | Includes                                             | Overage                                                       |
| --------- | -------------------- | ------------- | ---------------------------------------------------- | ------------------------------------------------------------- |
| Free      | $0                   | -             | 20 preorders + 30 Back in Stock emails               | Not available                                                 |
| Basic     | $4.99/mo (Lifetime)  | $10/mo        | 100 preorders + 500 Back in Stock emails             | $0.25 per additional preorder \| $1 per additional 100 emails |
| Growth    | $14.99/mo (Lifetime) | $30/mo        | 400 preorders + 2,000 Back in Stock emails           | $0.15 per additional preorder \| $1 per additional 100 emails |
| Scale     | $28.99/mo (Lifetime) | $42/mo        | 700 preorders + 3,000 Back in Stock emails           | $0.10 per additional preorder \| $1 per additional 100 emails |
| Unlimited | $48.99/mo (Lifetime) | $62/mo        | Unlimited preorders + Unlimited Back in Stock emails | None                                                          |

#### Features Included

**Free**

* Core features

**Paid plan**

* All features

***

## 2. Back in Stock Only Plans

These plans are intended for merchants who only use the **Back in Stock** feature.

| Plan   | Monthly Price | Included Emails | Email Overage                |
| ------ | ------------- | --------------- | ---------------------------- |
| Basic  | $8.99         | 2,500           | $1 per 100 additional emails |
| Growth | $18.99        | 5,000           | $1 per 100 additional emails |
| Scale  | $28.99        | 15,000          | $1 per 100 additional emails |

## Frequently Asked Questions

### What counts as a preorder?

A preorder is counted for **each preorder item purchased**, not per order.

**Example:** If a customer places one order containing **2 preorder items**, it counts as **2 preorders** toward the monthly usage.

***

### What counts as a Back in Stock email?

A Back in Stock email is counted each time REZ successfully sends a notification email to a subscribed customer.

***

### Are unsuccessful email deliveries counted?

No. Only successfully sent notification emails count toward the monthly quota.

***

### What happens when a merchant exceeds their limit?

#### Combined Plans

* Preorder usage continues.
* Additional preorders are billed according to the plan's overage rate.
* Back in Stock emails remain within the included monthly quota for the selected plan.

#### Back in Stock Only Plans

* Additional notification emails are charged at **$1 per 100 emails**.
