> For the complete documentation index, see [llms.txt](https://rez-notify-me.gitbook.io/rez-notify-me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide.md).

# Troubleshooting Guide

- [Can’t See the “Preorder” Button?](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide/cant-see-the-preorder-button.md): If your preorder button is not appearing on the product page, please check the following:
- [Can’t Add Preorder to Cart?](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide/cant-add-preorder-to-cart.md): If customers can’t add a preorder item to the cart, it’s usually because the preorder option hasn’t been properly applied to the product. Please try the steps below:
- [Can’t See the “Back in Stock” Button?](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide/cant-see-the-back-in-stock-button.md): If the Back in Stock / Notify Me button is not showing on your product page, please check the following:
- [Can’t See Test / Restock Emails?](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide/cant-see-test-restock-emails.md): If you’re not receiving test emails or restock notification emails, please check the following:
- [Back in Stock email lands in promotions/spam](https://rez-notify-me.gitbook.io/rez-notify-me/troubleshooting-guide/back-in-stock-email-lands-in-promotions-spam.md)