How does back in stock flow works?

What It Does

The Back in Stock (Notify Me) feature lets customers subscribe to get an alert via email when a product that’s currently sold out becomes available again. This helps merchants recover missed sales and understand which sold-out items have the highest demand.


How It Works

1. Set up the “Notify Me” button

  • When a product or variant is out of stock, the “Add to Cart” button changes to “Notify Me” (or similar text).

  • Customers can click it to open a simple form to leave their email.

2. Collect customer requests

  • Each submission is recorded in your dashboard/app backend.

  • You can see which products customers are waiting for and how many requests each one has.

  • This helps with inventory planning and reordering decisions.

3. Restock your product

  • Once you update your inventory (via Shopify), the system automatically detects the stock change.

4. Send automatic notifications

  • When stock is available, the app automatically sends a Back in Stock email to all customers who signed up for that product.

  • The message includes a direct link to the product page so they can purchase right away.

5. Track performance

  • You can monitor:

    • How many notifications were sent

    • How many customers clicked back

    • How many completed a purchase

  • This helps measure the feature’s impact on recovered revenue.


Why It’s Useful

  • Recover lost sales: Customers who signed up are already interested — they’re likely to buy when notified.

  • Understand product demand: See which sold-out items are most requested.

  • Improve customer experience: Shoppers don’t have to keep checking back manually.

  • Automate follow-ups: Everything runs automatically once set up.

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